wifi

CONNECT TO KC WIFI

King's College is fully equipped with wireless access across campus. Here's how to get your devices online.

Wi-Fi @ King's College

Step 1: Make sure your phone is updated

Apple_logo_white iPhone | android-logo-transparent-background Android

Your phone’s operating system (OS) may have asked you to update and you dismissed it in a hurry, but even though some updates are jarring for interface changes, the updates are there to make your device more secure, more stable, and your system more efficient. So update your operating system—that’s a common first step that resolves problems.

Step 2: Connect the device you’re on to the KC network

Please note: All wireless.kings.edu pages from this point on are available ONLY on-campus!

  1. On your device, connect to the KC wireless network*
  2. Open your browser and go to wireless.kings.edu
  3. When prompted, log in with your King’s email credentials
  4. Once you log in, the device will be added to the KC wireless network!

*Repeat these steps for your respective residence hall networks, as well.

Click here for troubleshooting tips

If you don’t know your King’s email address & password, contact help@kings.edu.

Connect your other devices

You also have the chance to add other devices that may not be as easy to open a browser on, like gaming systems, tablets, or smart TVs. Each user can add up to 8 devices, and you can add them all at once!

  1. Go to the Wireless Device Self-Registration page: https://wireless.kings.edu/self_registration (you may see this automatically when you connect) and log in with your King’s email credentials
    wifi_page
  2. Click the Add button
  3. Add the MAC address for the device*
  4. Add a Description, like “My phone” or “Xbox”
  5. Click the Submit button
  6. Now the device is added!

* A MAC address (ex. 01:23:45:67:89:ab) is a unique identifier assigned to network interfaces (made of alphanumeric characters 0-9 and A-F). It’s usually in a settings area that is called “About.” Sometimes it’s called a Wi-Fi Address (iPhone) or Wi-Fi MAC Address (Android).

There are many devices out there, thus many ways to determine MAC addresses. Consult your user manual or Google to determine the way to find yours. (Popular devices: PlayStation 4, Wii, Xbox, Chromecast, Roku, Amazon Fire TV, Apple TV, Kindle Fire, various Smart TVs)


You’ll have to log in on each device (or reactivate them) every 360 days to ensure security and compatibility with network credentials.

Troubleshooting: Connecting & Staying Connected

  • Make sure your device has the latest updates
  • Disconnect and re-connect to the KC network when you arrive at your destination (classroom, residence hall, study area, etc…)
  • If you have a wireless printer in your room, turn it off when not in use (these printer wireless signals conflict with our services)
  • Consider restarting your device: Restarting the device may take the network reset to another level, giving a fresh start to your device, which will search for the strongest signal after the device boots up.

Troubleshooting: But I think my Wi-Fi is slow!

First, understand the problem, as it’s illustrated in this video:

One very easy way to find a new access point is to open your Wireless settings, turn off Wi-Fi, count to ten, and turn it back on. This will make your phone look for the closest and strongest place to re-establish the connection.

Desperate? Reset your device’s network settings: This clears all network information from your device, including all saved networks and passwords for other wireless networks (not information for apps). Sometimes resetting helps your phone re-find the best access point for your location.

Apple_logo_black.svg iPhone

android-logo-transparent-backgroundAndroid:

  1. Go to Settings.
  2. Go to Backup & reset.
  3. Now tap on the “Network settings reset” option.
  4. Hit the “Reset Settings” button.
  5. You will be given another warning, hit the “Reset Settings” button again.

 

Before you get frustrated, reach out for help!

Contact help@kings.edu, 570-208-5900, ex. 4357 or bring your device to the 3rd Floor McGowan.